A Webcast Series from SAP Consulting Featuring Michael Doane In this three-part Webcast series, Michael Doane, with experts from the SAP Consulting organization, addresses key issues including value realization, cost reduction, and business and IT alignment. Leveraging a comprehensive maturity assessment model, Michael and experts from SAP address key areas for improvement, highlight best practices, and provide a road map to help you thrive after you go live. You'll have a unique opportunity to assess the maturity of your organization's SAP solutions using a free maturity assessment from Doane Associates, which will be provided to all Webcast participants. The results, plus Michael Doane's and SAP's expert guidance, will be presented during the second and third Webcasts to help you make recommendations and build a road map for success. Want to learn more and ask Michael Doane your specific questions? Join us for a live Q&A on the Insider Learning Network on Thursday, December 16, from 12:00 - 1:00 pm EST to discuss SAP solution maturity, value realization, cost reduction, and best practices to help you thrive after you go live. To get a reminder about this live chat, simply join the IT Group at the Insider Learning Network. To submit your question in advance, please enter it in a comment on the blog post.

FEATURED WEBCASTS

Assess Your SAP Maturity
On-Demand Replay
In the first part, we take a hard and objective look at the current state of SAP solution maturity across key dimensions – business and IT alignment, the state of the applications, end-user support, and value management. We inventory chronic and common challenges that arise after going live and trace the origins of those challenges while identifying key sources of improvement. We introduce the maturity assessment and provide the audience with the access to this tool produced by Doane Associates, and establish the role of the assessment in the rest of the Webcast series.

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Gaining Measurable Value with SAP
Tuesday, November 16, 2010
This Webcast examines the completed maturity assessments and makes recommendations to address common shortcomings. It will also dive deeper into value management. Learn how to align business benefits with solution design prior to implementation, as well as how to implement best practices for measuring and actively managing value post-implementation and beyond, from the Business Transformation Services group of the SAP Consulting organization.

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Optimize Operations and Leverage Your Customer Center of Excellence
Tuesday, November 30, 2010
In the third and final installment of the Webcast series, we discover how you can bring business and IT together in a Customer Center of Excellence (Customer COE) that will drive sustainable and continuous business improvement for your SAP solutions. Discover the principles of operations optimization based upon Information Technology Infrastructure Library (ITIL) concepts, the Run SAP methodology, and best practices for building a sustainable support organization. Learn how to calibrate your organization’s operations maturity from the IT Transformation Services group of SAP Consulting.

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FEATURED SPEAKERS
 

		Michael Doane
		Author of The New SAP Blue Book and The SAP Green Book, Thrive After Go-Live A leading authority on enterprise applications, Michael Doane has 35 years of business and information systems experience. He advises clients on SAP strategies, implementation and integration, service provider selection and management, and best practices and methods for deriving value from SAP investments.

 

		Sylvia Price
		Senior Director, Business Transformation Services, SAP Consulting Sylvia Price is the director of SAP Consulting's Business Transformation Services group in North America. She has more than 20 years in industry and consulting, focused in operations and business process improvement, supply chain management, and new product introduction. Sylvia has extensive background in value realization, driving measurable business benefit from IT investments.

 

		Patrick Bresnan
		Customer Engagement Director, IT Transformation Services, SAP Consulting Patrick Bresnan is the North America customer engagement director of the operations optimization team of the IT transformation services group. In this role, Pat's team works with SAP customers and their CIOs to help them optimize the run phase of the SAP solution life cycle. Pat's expertise includes SAP support strategies, Customer Center of Excellence (Customer COE), right sourcing, total cost of ownership (TCO) reduction, and process excellence.

 

		Uli Muench
		Vice President, Business Transformation Services, SAP Consulting Uli Muench is Vice President, Business Transformation Services for SAP Consulting. He leads a team of highly experienced business consultants and solution architects who are helping organizations to maximize their return on investment in SAP technology. This team represents the management consulting arm of SAP, part of a global network of SAP professionals who focus on designing business architectures that allow companies to effectively manage performance and achieve desired results.

What’s Your Perspective?
In preparation for the Webcast, we encourage you to read Michael Doane's white paper, "Your SAP Immaturity is Showing: Growing Up to Measurable Business Value." Then join us on Twitter (#SAPCNSWCS) to share your own insights on how to "thrive after go-live".